NDIS Support
24/7 Personal Support
Compassionate, round-the-clock care tailored to you
Around-the-clock assistance with daily personal needs, ensuring safety and comfort at any hour.
- NDIS-registered
- Tailored to you
- Familiar workers
About this service
A care approach built around you.
Our 24/7 Personal Support service offers continuous assistance for participants with high support needs. We tailor a routine to each person — from morning hygiene and meals to evening wind-down — and build trusting relationships with familiar carers, day or night.
What sets this apart
Why families choose us.
Always on
Active and sleepover shifts cover every hour, including weekends and holidays.
A small, familiar team
We roster the same workers so you always see faces you know.
Safety-first practice
Trained in manual handling, medication and emergency response.
Dignity in every task
Personal care delivered with patience, privacy and warmth.
Who it's for
Designed for participants like you.
If any of these sound like you or someone you support, this service is likely a strong fit.
- Participants with high or complex daily support needs
- People recovering from hospital stays who need a strong transition home
- Anyone whose plan funds 1:1 or 2:1 personal care
- Families wanting consistent overnight cover and peace of mind
Examples of support
How we can help.
- Personal care (bathing, dressing, toileting)
- Meal planning, preparation and feeding support
- Mobility and safe transfer assistance
- Medication reminders and management
- Household tasks (cleaning, laundry, shopping)
- Overnight monitoring and emergency response
24/7
Active and sleepover cover
1:1
Tailored worker matching
100%
Personalised support plan
What's included
Care that adapts as your life changes.
You receive a personalised support plan covering all agreed daily tasks. Workers help with morning routines, household chores, afternoon outings and bedtime — coaching skills along the way so you can practice independence with confidence.
"Knowing the same team is here every day — and every night — has changed everything for our family."
How it works
Getting started is simple.
- 01
Care assessment
We meet to understand routines, risks, preferences and goals.
- 02
Roster design
We build a 24/7 roster around active hours, sleepovers and family time.
- 03
Worker matching
We introduce a small, consistent team — including overnight staff.
- 04
Daily delivery
We support every shift and handover, with manager check-ins.
- 05
Ongoing review
We refine the plan as your goals or health needs change.
Frequently asked
Good questions, clear answers.
Ready to get started with 24/7 Personal Support?
Our team is here to listen, plan and support you every step of the way.
More ways we can help
- Learn more
Community Participation & Social Engagement
Support to join local events, build friendships and feel a real part of your community.
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Supported Independent Living (SIL)
Safe, supported accommodation that helps you live as independently as possible.
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Assistance with Daily Life
Practical help with cleaning, laundry and home routines so daily life is easier.
